📜 Delhi Ka Tadka Privacy Policy

Introduction

Delhi Ka Tadka (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our restaurant
• Visit our website (https://delhikt.com/)
• Place an order for delivery
• Make a reservation
• Engage with us on social media
• Subscribe to our marketing communications
• Provide feedback or participate in surveys

This policy is intended to inform you of your rights under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

Data We Collect

We collect, use, store, and transfer the following categories of personal data:

• Identity Data: Full name, title, date of birth (if provided for special offers like birthday discounts).
• Contact Data: Billing address, delivery address, email address, telephone number.
• Transaction Data: Details of orders, booking history, payments made (note: we do not store card details).
• Technical Data (if using our website): IP address, browser type and version, time zone setting, browser plug-in types, operating system, platform, and other technology on the devices used to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Preferences regarding receiving marketing communications from us and third parties.
• Feedback Data: Reviews, ratings, and survey responses you provide.

How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct interactions:

• Making a reservation by phone, online, or in-person.
• Placing an order in our restaurant or via delivery apps.
• Signing up for marketing newsletters.
• Providing feedback or reviews.
• Contacting us with queries.

Automated technologies or interactions:

As you interact with our website, we may collect technical data automatically via cookies, server logs, and similar technologies.

Third parties or publicly available sources:

• Delivery partners (Uber Eats, Deliveroo, Just Eat)
• Reservation platforms (if used in the future)
• Social media platforms if you interact with our official pages

Purpose and Legal Basis for Processing

Purpose	Lawful Basis
To register you as a new customer	Performance of a contract
To process and deliver your orders or bookings	Performance of a contract
To manage our relationship with you (e.g. changes to terms, reviews)	Legitimate interests
To send marketing emails or SMS offers	Consent
To administer and protect our business and website	Legitimate interests, Legal obligation
To deliver relevant content and advertisements and measure effectiveness	Legitimate interests

You have the right to withdraw your consent for marketing at any time.

Marketing Communications

You may receive marketing communications from us if:

• You have given your express consent.
• You have previously made a purchase or reservation with us (unless you opt out).

You can opt out at any time by:

• Following the unsubscribe link in emails/SMS.
• Contacting us directly via contact@delhikt.com.

We will never share your data with third-party companies for their own marketing purposes without your explicit consent.

Disclosure of Your Information

We may share your personal data with:

• Service Providers: IT, payment, delivery, and reservation services that support our business.
• Professional Advisors: Lawyers, bankers, auditors, and insurers.
• Government Authorities: If required to comply with a legal obligation.
• Third-Party Delivery Platforms: Uber Eats, Deliveroo, and Just Eat (only for order fulfillment).

All our third-party service providers must respect the security of your personal data and treat it in accordance with the law. We do not allow them to use your personal data for their own purposes.

International Transfers

We aim to store your data within the UK and European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure an adequate level of protection using safeguards such as Standard Contractual Clauses approved by the European Commission.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also limit access to your data to authorized personnel and regularly review our practices.

Data Retention

We retain personal data only as long as necessary to fulfill its purposes, including legal or accounting obligations. Typical retention periods include:

• Order and transaction data: 6 years
• Marketing data: Until consent is withdrawn or unsubscribed
• Feedback and reviews: Up to 3 years

Your Rights Under GDPR

You have the following rights:

• Right to Access: Request access to your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Transfer your data to another service provider.
• Right to Object: Object to processing based on legitimate interests or marketing.
• Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, contact us using the details below.

Contact Information

Delhi Ka Tadka
99A Victoria Road, Ruislip, HA4 9BN, United Kingdom
📞 Phone: 01895 674 488
📧 Email: contact@delhikt.com
🌐 Website: www.delhikt.com

If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: www.ico.org.uk